How We Collect Information About You:
Oklahoma Department of Veteran Affairs (ODVA) and its employees and volunteers collect data through a variety of means including but not necessarily limited to letters, phone calls, emails, voicemails, and from the submission of applications that is either required by laws, or necessary to process applications or other requests for assistance through our organization and the Department of Veterans Administration.

What We Do Not Do With Your Information:
Information about yourself, VA claims/Benefits, financial situation, medical conditions/care etc., that you provide to us in writing, via email, on the phone (including information left on voice mails), contained in or attached to applications, or directly or indirectly given to us, i held in strictest confidence. We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that is considered patient/client confidential, is restricted by law, or has been specifically restricted by a patient/client in a signed HIPAA consent form.

How We Do Use Your Information:
Information is only used as is reasonably necessary to process your application/claim to the VA or to provide you with advice, information, assistance or other services as provided by our organization. This information may be logged for accounting purposes only and will not be made public by any means other than is regulated by the State of Oklahoma and the United States of America as applicable by state and federal law / regulations.