For complete details on government life insurance, visit the VA Internet site at www.insurance.va.gov or call VA’s Insurance Center toll-free at 1-800-669-8477. Specialists are available between the hours of 8:30 a.m. and 6 p.m., Eastern Time, to discuss premium payments, insurance dividends, address changes, policy loans, naming beneficiaries and reporting the death of the insured.
If the insurance policy number is not known, send whatever information is available, such as the veteran’s VA file number, date of birth, Social Security number, military serial number or military service branch and dates of service to:
Department of Veterans Affairs
Regional Office and Insurance Center
Philadelphia, PA 19101
For information about Service-members’ Group Life Insurance, Veterans Group Life Insurance, Service-members’ Group Life Insurance Traumatic Injury Protection, or Service-members’ Group Life Insurance Family Coverage, visit the Web site above or call the Office of Service-members’ Group Life Insurance directly at 1-800-419-1473.